STATION ID - 7047/3.12 9x Datakit Network FOR OFFICIAL USE ONLY This is a 9x system, restricted to authorized persons and for official 9x business only. Anyone using this system, network or data is subject to being monitored at any time for system administration and for identifying unauthorized users or system misuse. Anyone using this system expressly consents to such monitoring and is advised that any evidence of criminal activity revealed through such monitoring may be provided to law enforcement for prosecution. ROLM PhoneMail - Revisited by: khelbin email: khelbin@connix.com This is a follow-up article in conjunction with Substance's article, 9X_RLMPM.ZIP on ROLM Phonemail systems (So please read 9X_RLMPM.ZIP first or you'll jizz over outdial!). This will basically show you the easiest way to set yourself up a VMB on these systems. I do claim to be a good "doc" writer so if you can't follow this, you have an IQ of 80 or less. To remind you, this is what a ROLM Phonemail system usually looks like: CARRIER 1200 ROLM PhoneMail 9252 9254 Microcode Version 5.2 Copyright (C) ROLM Systems 1991 All Rights Reserved. PM Login> Older version of PhoneMail will drop you to a "Command %" prompt but for the most part, use the previous description in identifying them. Typing "?" at the PM Login prompt will show the valid login accounts. PM Login> ? Valid login modes are: SYSADMIN, TECH, POLL. Possible defaults for these account follow: PM Login PM Password -------- ----------- SYSADMIN SYSADMIN,FIELD,TECH,SYS,ADMIN, TECH FIELD,TECH,SYS,ADMIN POLL FIELD,POLL,TECH,SYS,ADMIN PM Login>TECH PM Password> Invalid Password. PM Password> PM Action> (woo-hoo! ..you're in!) Once logged in, you will most likely get a "PM Action>" prompt. Typing "?" displays the following: PM Action>? The following commands are valid: Activate - Activate the session Broadcast - Broadcast a message to all terminals Connect - Invoke the subsystem Terminate - Terminate the session List - List all open sessions Logout - Terminate all sessions and log off. Login - Logout and login again. Display - Display sessions status on a site. TechView - Enable/Disable TechView training. We first must connect to the subsystem which is where all commands are invoked to control/monitor the voice mail system. Type "connect": PM Action>connect ÿÿÿ Screen 1 - SVI on Node 1 is now active. You will now be brought to a "Node # - SVI>" prompt. Typing "?" displays the following. Node 1 - SVI>? Sat Jul 6, 1996 6:39 PM ----- INLINE COMMANDS ----- ? help exit ----- UTILITIES ----- AdjustLineLimits APDBUpgrade AssignClasses Backupdatabase BackupFixup5051 BackupNames CallProcessing ChannelTrace CheckLDNetConfig CheckNetWork CleanUpLDN Clearcrashdump ConfigPhoneMail ConfigSite ConfigTrunk ConvertDB CopyDisk CopySoftWare Cvt37To42 Cvt41To42 CvtFrom42 DB41Upgrade DBXF369To41 Dir DisplayLineLimits DownPhoneMail EditPBXTrans EnableTNAC ExpandDatabase FEDParameters FFormat FixDB369To41 FixDB37To42 FixNames Fixupdatabase Fixvoicefiles HardReset HDErrorList HdInfo InbandLog InstallFile InstallOption Listconfig ListError ListLDNetConfig Listlog Listoptions ListPrompt ListVersion LoadPrompts MessageTrackingLog MonitorPBXLink MonitorTAPLink NetDetective Newdisk OCConfigAndTest ReassignBlock RemoveOption Reset Restoredatabase RestoreFile RestoreNames Sa ScanDisk SearchCentrexLog Settime StartCentrexLog StartHostLink StopCentrexLog StopHostLink SystemStatus TalkToLDNSite TAlog TestDisk TestHostLink TestPBXLink TestPhoneMail TestTrunk TestVoice UpDateCBXMWI UpgradeDB UpPhoneMail "Sa" is the System Administration utility. This command can be passworded (I've found two ROLM PhoneMail systems... one was passworded, one wasn't) and accounts such as POLL may not have access to this option. Node 1 - SVI>sa Sat Jul 6, 1996 6:39 PM PhoneMail is active with 12 Channels Function: Sat Jul 6, 1996 6:40 PM Specify a function - ActivatePM AssignClasses BackupDataBase BackupNames CallProcessing ClassOfService ConfigSite DeactivatePM DList FFormat LDNSiteStat ListLDNMsgLog LogOff MonitorLogon NodeParameters OCConfigAndTest OCMessageLog Profile Reports Status SysParameters SysStatistics At the "Function:" prompt, you can specify different system administration functions. The one we will be working with in setting up a VMB is the "profile" function. Function: profile Sat Jul 6, 1996 6:40 PM Action: ? Specify an action - Add All Clear Delete Fix List Modify Purge The action "All" will display all user profiles. Function: profile Sat Jul 6, 1996 6:40 PM Action: All Subscriber Name Node Extensions Group Name ---------------------- ---- ---------- ----------------------- 1: ALEMAN LUCRECIA 1 3508 BDM 2: ALGIERI ALDO 1 3711 PATENTS 3: ANZIANO RICHARD 1 3676 BDM 4: ARCHIBALD DON 1 3552 SIG91 5: BACIK JENNIFER 1 3650 BDM 6: BARNESCHI CHRISTY 1 3579 WALLINGFORD 7: BELTANGADY MOHAN 1 3649 SIG91 3880 8: BILDSTEIN BARB 1 3656 SIG91 9: BIRMINGHAM LINDA 1 3580 BDM 10: BODISCH ANNAMARIE 1 3712 PATENTS 11: BROCKLEY ANNE 1 3531 12: BROWN MIKE 1 3554 SIG91 13: BROWN PATRICIA 1 3514 BDM 14: BRUNELL ROBERT 1 3532 BDM This is usefull especially in this case because you want your mailbox to blend in with the other. In this case, you would want to set up a mailbox at box number 3[5678]XX instead of box 1111 or 9999. The "list" action under system administator function profile, lists a users profile in complete detail showing all settings with their specified mailbox. Function: profile Sat Jul 6, 1996 6:40 PM Action: list Subscriber Name or Extension: 3571 Name (last first) OBRIEN KATHLEEN Class Number 10 Extension Number [ 1]: 3571 Home Site Number 0 PhoneMail Password ########## Group Name SIG91 Referral Extension 3656 PhoneMail Capability Accept Messages Answer Phone Do Message Alert TRUE TRUE TRUE Abbreviated Prompts? FALSE Alt Greeting Active? FALSE Software Mailbox FALSE Failed Acc Attempt 0 Number of PDLs Used 0 Waiting PhoneMail 0 Waiting PhoneMail ML 0 Sent Phonemail 4 Sent PhoneMail ML 144 Recd PhoneMail 510 Recd PhoneMail ML 15413 Direct Calls 553 Forwarded Calls 0 Access Length 37933 Deletions 523 Retention Length 9449 Attempted Outcalls 0 Successful Outcalls 0 Outcall Access Len 0 Future Dlv Messages 0 LDN Exped Msgs Rcvd 11 LDN Exped ML Rcvd 633 LDN Normal Msgs Rcvd 0 LDN Normal ML Rcvd 0 LDN Exped Msgs Sent 0 LDN Exped ML Sent 0 LDN Normal Msgs Sent 0 LDN Normal ML Sent 0 Last Access Time Wed Jul 3, 1996 9:54 AM Last Password Change Wed May 22, 1996 3:18 PM This information can be used as a basis for your information if you're not sure what to enter when adding your own profile. Now, let's add our own profile (mailbox). For this, we use the action "add" under system administration function profile. Function: profile Sat Jul 6, 1996 6:42 PM Action: add Name (last first) : ROLM Class Number : 10 Extension Number [1] 3500 Extension Number [2] PhoneMail Password : (Default = ##########): Group Name : (Default = ): Referral Extension : (Default = 0): PhoneMail Capability: (Default = Accept Messages Answer Phone Do Message Alert TRUE TRUE TRUE Enter T or F for each field): Abbreviated Prompts?: (Default = FALSE): Alt Greeting Active?: (Default = FALSE): Software Mailbox : (Default = FALSE): Failed Acc Attempt : (Default = 0): If you wish to exit, type ";". First Field of Form: Name (last first) : (Previous = ROLM): ; Done. Name (last first) : ; Now we have our own mailbox at box #3500. Let's take a closer look at the steps involved. Name (last first) : ROLM Selecting a name. Here, i chose "ROLM" as i thought the System Admin to be an idiot who would think it is a default box and not to mess with it. A regular name will blend in well with the others though. Class Number : 10 Selecting a class number designates what class your mailbox is under. Certain classes have different options such as being able to have more messages w/o being forced to delete them or having the dialout feature. Check out the "ClassOfService" function. Extension Number [1] 3500 Enter a mailbox number you wish to have which is empty. Extension Number [2] If you want to set up more than one mailbox with the same profile. PhoneMail Password : (Default = ##########): Enter the password you would like to have. It will not be echoed to the screen. Group Name : (Default = ): Referral Extension : (Default = 0): PhoneMail Capability: (Default = Accept Messages Answer Phone Do Message Alert TRUE TRUE TRUE Enter T or F for each field): Abbreviated Prompts?: (Default = FALSE): Alt Greeting Active?: (Default = FALSE): Software Mailbox : (Default = FALSE): Failed Acc Attempt : (Default = 0): Go with the defaults for a regular mailbox here. They should be set up correctly. If you wish to exit, type ";". First Field of Form: Name (last first) : (Previous = ROLM): ; Done. Name (last first) : ; Keep smacking ";" to exit. Now let's verify that the profile was added. Function: profile Sat Jul 6, 1996 6:45 PM Action: list Subscriber Name or Extension: 3500 Name (last first) ROLM Class Number 10 Extension Number [ 1]: 3500 Home Site Number 0 PhoneMail Password ########## Group Name Referral Extension 0 PhoneMail Capability Accept Messages Answer Phone Do Message Alert TRUE TRUE TRUE Abbreviated Prompts? FALSE Alt Greeting Active? FALSE Software Mailbox FALSE Failed Acc Attempt 0 Number of PDLs Used 0 Waiting PhoneMail 0 Waiting PhoneMail ML 0 Sent Phonemail 0 Sent PhoneMail ML 0 Recd PhoneMail 0 Recd PhoneMail ML 0 Direct Calls 0 Forwarded Calls 0 Access Length 0 Deletions 0 Retention Length 0 Attempted Outcalls 0 Successful Outcalls 0 Outcall Access Len 0 Future Dlv Messages 0 LDN Exped Msgs Rcvd 0 LDN Exped ML Rcvd 0 LDN Normal Msgs Rcvd 0 LDN Normal ML Rcvd 0 LDN Exped Msgs Sent 0 LDN Exped ML Sent 0 LDN Normal Msgs Sent 0 LDN Normal ML Sent 0 Last Access Time Sat Jul 6, 1996 6:42 PM Last Password Change Sat Jul 6, 1996 6:43 PM Subscriber Name or Extension: Good. You now have a VMB.